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Return Policy


Return Policy

For defective or damaged products, BOPStaples.com (aka BEST Office Products) provides the following warranties:   

  • OEM or Compatible Staples - 30 days from purchase date. Returns for wrongly ordered or unwanted items will incur a 20% (unopened), 35% (opened) restocking charge. Customer to incur return shipping charges for wrongly ordered or unwanted items.

Replacement parts/supplies being returned to BOPStaples.com (aka BEST Office Products) because of warranty claim or shipping damage are handled seperate from you receiving the replacement parts/supplies. You will need to re-order you part/supply. Once we have received the item in question and inspected it, a refund will be issued.

*PLEASE NOTE THAT IF THE CUSTOMER FAILS TO RETURN THE DEFECTIVE OR DAMAGED ITEM TO BOPSTAPLES.COM (AKA BEST OFFICE PRODUCTS) WITHIN 30 DAYS, CUSTOMER WILL BE CHARGED OUR PUBLISHED WEBSITE PRICE FOR THE REPLACEMENT ITEM (APPLIES TO OEM TONER ONLY).

BOPStaples.com’s (aka BEST Office Products) liability hereunder shall be limited to replacement or reimbursement as stated above. This warranty is exclusive and in lieu of all other warranties, expressed or implied. The tampering of any BOPStaples.com (aka BEST Office Products) cartridge by any person or persons, other than by a BOPStaples.com (aka BEST Office Products) representative, voids all warranties and releases BOPStaples.com (aka BEST Office Products) from all liability.

IN NO EVENT SHALL BOPSTAPLES.COM (AKA BEST OFFICE PRODUCTS) BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT, PUNITIVE, OR EXEMPLARY DAMAGES OR LOST PROFITS FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE.


Conditions for Refund or Exchange

NO RETURNS WILL BE ACCEPTED WITHOUT A RETURN AUTHORIZATION NUMBER

All returned items must have a return authorization number provided by BOPStaples.com (aka BEST Office Products). To receive an authorization number, please email us at: sales@BOP247.com

No returns will be accepted after the warranty and/or exchange periods listed above. Please do not write “R.A.” numbers on the product packaging. Please write “R.A.” numbers ONLY ON THE SHIPPING CONTAINER. Return items with writing, labels, or any damage or defacing to the product packaging will not be accepted. All returns must be packaged in cardboard shipping container. Do not ship return items in product packaging please.
BOX IT UP PLEASE.
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Last Updated 7/23/2016